The Way British Plush Toy Jellycat Brand Captured the Chinese Market

Jellycat collection displayed on a shelf
An assortment featuring the brand's cuddly characters.

Stella Huang acquired her first Jellycat cuddly companion in the midst of a time of unemployment in the pandemic. Prompted by a friend's enthusiasm for the British-designed creatures, her curiosity was truly ignited upon seeing a distinctive gingerbread house design on a major social networking app.

While The Christmas holiday is not traditionally observed across China, acting more as a commercial event than a cultural tradition, the imagery of gingerbread houses resonated with her. "It doesn't hold much for me... However, I have always loved the look of those sweet houses," she remarks. This led her to request a friend from her hometown to buy the item on her behalf.

That acquisition occurred back in 2021, right as Jellycat was on the cusp to achieve significant success in China and internationally. "Everyone felt uneasy, and no-one knew what would happen," says Stella, who picked up a routine of petting and hugging her plushies for comfort throughout a difficult period. Living in Beijing, a city with among the most stringent restrictions globally, she spent a great deal of time indoors.

Now aged 32 and working as a tourism sector in the tourism industry, Stella still grow her assortment. It has swelled to approximately 120 items, with a total an investment of about 36,000 yuan. "As an adult, you have numerous matters you can't share with others... and the troubles we face are far more complex than before," she notes reflectively. "The plushies assist me in regulate my feelings."

Initially designed with kids in mind, these soft creatures have become an international phenomenon, particularly within China where an increasingly disenchanted younger generation is seeking solace in them for emotional support.

The Rise of Adult Toy Enthusiasts

Stella's gingerbread cottage toy is part of their "Amuseable" collection, a range of characters with tiny expressions based on everyday items, from toilet rolls and boiled eggs. These plushies are considered the "breakout success" that "resonate with a broad younger adult demographic" around the world, as noted by industry analysts.

The surge in popularity "may have a connection to wanting for companiable," suggest experts. It is hard to ascertain if the introduction of the now-iconic Amuseable line in 2018 was a deliberate strategy to target the young adult market, companies in the sector increasingly need to find alternative audiences due to falling birth rates in many countries.

Jellycat entered the Chinese market as early as 2015. By laying the necessary "groundwork", the company was able to capture "the tone of the pandemic"—when people sought comfort during widespread uncertainty—capitalizing on its early momentum in the country, as explained by business consultants.

Jellycat's fame was also boosted by creative pop-up experiences. These retail activations sometimes offered a menu of exclusive "culinary" themed items. Many fans record their experience interacting and share the clips online.

Temporary shop for the brand in a Chinese city
Jellycat organized temporary shops in Shanghai and Beijing.

Localisation has also been a core approach. As an example, fans could purchase plush versions of traditional UK dishes like fish, chips and mushy peas at a temporary shop overseas. Meanwhile, products including teapot and teacup toys were featured at exclusive outlets in Chinese metropolises the previous year.

Last year, the British firm's sales is said to have rose by two-thirds to an impressive figure. In the same period, it sold roughly $117 million in value of toys in China on major e-commerce platforms, per market intelligence data.

This expansion parallels a broader boom in China's collectible toy sector driven by adult consumers seeking emotional comfort and connection. Overall sales of collectable toys in China are projected to exceed 110 billion yuan annually, as per a recent industry report.

The remarkable success of brands like Labubu, elf-like figures from domestic company Pop Mart, underscores the country's increasing appetite towards collectable toys. The so-called "adult-child" phenomenon isn't exclusive to China; young adults worldwide are starting to question "outdated notions of what it means to be an adult," note cultural experts.

Actress collaboration for the brand
The brand collaborated with celebrity Yang Mi during a pop-up event last year.

Amuseables, especially the eggplant plushie—nicknamed "the boss" in China—have inspired numerous online jokes, where users expressing grievances regarding the pressures of adulthood. The "eggplant boss" hashtag is a space where people sketch different expressions on their toy, depicting it in various moods from drinking to fake-smiling.

For example, one Hong Kong-based, Wendy Hui, modified her aubergine toy adding bags under its eyes and placing a pair of glasses on it. She posted a picture on a social platform captioning it: "The mental state of employees on Monday." "I kept working from home even during my days off," the 30-something says. "I merely intended to convey how exhausted I was."

In this way, Jellycat has become an unexpected, whimsical channel for China's youth to air their grievances about economic challenges, in which hard work no longer guarantee comparable returns. Despite strict online censorship, digital spaces have become an important, if not the only, space for these types of discussions.

Its regular launches of limited-edition products coupled with the retirement of older designs—a strategy sometimes referred to as "hunger marketing" locally—has also fueled {

David Jackson
David Jackson

Elara Vance is a digital strategist with over a decade of experience helping businesses optimize their online marketing efforts for measurable growth.