Vinted Members Voice Frustration About Sizing Modifications

Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.

The popular resale platform has altered its measurement guidelines for women's and children's garments without notifying every member regarding the update.

Social Media Response

Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.

The platform stated the new system was more in line with other platforms.

The platform has recommended to review their products and update the measurements by hand when needed, resulting in member annoyance.

Measurement Approach Updates

Previously, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.

The revised method features an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the size labels have been reassigned - for example a size L was formerly size 12 but is now a UK 16-18.

Member Stories

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Stephanie Gallen, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Necessary Adjustments

Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she stated.

Platform Context

The service features exceeding 100 million members, with 18 million British users.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This isn't the first time that an unexpected update within the service has received backlash: previously, the service retracted a modification concerning shipment methods due to shopper criticism.

David Jackson
David Jackson

Elara Vance is a digital strategist with over a decade of experience helping businesses optimize their online marketing efforts for measurable growth.